Order Information

Order Information – customgreenpromos.com – Placing an Order with Custom Green Promos

Order Information – We are a promotional marketing distributorship. We specialize in creative marketing and custom imprinted merchandise. All of our products are eco friendly too! Please consult with our sales team for questions. Call for pricing on our promotional products. Visit our homepage to see our complete line of products here. In fact, we guarantee you will find the right product for your company. Furthermore, it will be at a price point that fits your budget.

Orders must be submitted in writing. Purchase orders and art may be emailed to sales@customgreenpromos.com. In the subject field of your email, please include your P.O. number and company name. Please include a PDF or JPEG mock-up specifying how your design should appear on the bag. Call toll free to reach our customer service department at 888-565-2235.

Acknowledgments &  Cancellations

Custom Green Promos acknowledges every order in writing because it’s important be thorough. Therefore, changes to an order after receipt must be confirmed in writing. Besides that, they also may incur additional charges. Due to this, all cancellations must be in writing. They will be subject to all incurred costs. This includes materials, set-up, plate, screen, and artwork charges.

Claims and Returns Policy

Only unimprinted bags may be returned. In fact, Custom Green Promos must be notified within 30 days of invoice date. A return merchandise authorization number must be assigned by our Billing Department. A 20% restocking fee applies for unimprinted bags. In addition, all original freight and return freight charges.

Credit Policy & Overrun/Underrun Policy

For new accounts, a customer information form must accompany your order. In most instances, it will be necessary for new orders to be pre-paid. Please allow 5 working days for processing a credit application and trade references. Orders will not ship without credit approval or prepayment. We accept Visa, Mastercard, Discover, and American Express. Because of this, we feel there’s an option for everyone. You may also submit payment via check payment. Therefore, there should definitely be a payment option for you. Catalog quantities will ship exact quantity. For custom orders please refer our Design Center.

Reusable Grocery Shopping Bags Wholesale

We are a top supplier of all types of promotional items. This includes reusable bags, non woven bags, eco friendly bags, recycled bags, green bags, and much more. Furthermore, our staff is here to assist. They are trained and experienced. Because of this, your shopping experience will be quick and easy. In addition to that, we have a complete and extensive selection of tote bags and promotional items. This includes seed paper, lanyards, pens, and water bottles too!