Order Information

Order Information – customgreenpromos.com

Placing an Order

Order Information. We are a promotional marketing distributorship that specialize in creative marketing and custom-imprinted merchandise. Please consult with our sales team for questions and pricing on our promotional products. Visit our homepage to see our complete line of products here.

Orders must be submitted in writing. Purchase orders and art may be emailed to sales@customgreenpromos.com. In the subject field of your email, please include your P.O. number and company name. Please include a PDF or JPEG mock-up specifying how your design should appear on the bag. Call toll free to reach our customer service department at 888-565-2235.

Acknowledgments

Custom Green Promos acknowledges every order in writing. Changes to an order after receipt must be confirmed in writing. They also may incur additional charges.

Cancellations

Cancellations must be in writing and are subject to all incurred costs, including materials, set-up, plate, screen, and artwork charges.

Claims and Returns Policy

Only unimprinted bags may be returned. Custom Green Promos must be notified within 30 days of invoice date. A return merchandise authorization number must be assigned by our Billing Department. A 20% restocking fee applies for unimprinted bags as well as all original freight and return freight charges.

Credit Policy

For new accounts, a customer information form must accompany your order. In most instances, it will be necessary for new orders to be pre-paid. Please allow 5 working days for processing a credit application and trade references. Orders will not ship without credit approval or prepayment. We accept Visa, Mastercard, Discover, and American Express.

Overrun/Underrun Policy

Catalog quantities ship exact. For custom orders, refer our Design Center.

Reusable Grocery Shopping Bags Wholesale

We are a top supplier of all types of promotional items including reusable bags, non woven bags, eco friendly bags, recycled bags, green bags, and much more.